In today's dynamic work era, managing attendance for highly mobile employees is a challenge for many companies. PT Sunwa Technos Indonesia also experienced this. Having technicians or an engineer team assigned across various locations made employee attendance recording more challenging than it was for office staff.
To address this coordination issue, PT Sunwa Technos Indonesia entrusted its human resource management system to Peoplyee HRIS. Siska Febriyanti Putri, Finance, Accounting, and Tax Supervisor at PT Sunwa Technos Indonesia, shared her experience with the company's HR system digitalization, from the initial challenges to the ease felt after using Peoplyee HRIS.
PT Sunwa Technos Indonesia Faced Challenges Monitoring Remote Employee Attendance
Attendance Monitoring
Before using HRIS, PT Sunwa Technos Indonesia faced a major challenge in monitoring the accuracy of the engineer team's attendance remotely.
"We have engineers outside for maintenance. Basically they are everywhere, and it is rather difficult for them to fill in attendance. They come to the office maybe once a month," Siska told Peoplyee HRIS on Tuesday (23/04/2024) in Jakarta.
Unlike office employees, whose 08:30 arrival time can be monitored directly, the engineer team often goes straight to workshop locations or customer sites without physical supervision. Punctuality is very important for the company because lateness directly affects salary calculations. The old attendance system, which also used an application, was considered less optimal for tracking actual locations and mitigating incomplete attendance records.
Attendance Transparency
For that reason, the company switched to Peoplyee HRIS so it could verify employee locations more easily in real time. Because the employee attendance feature is GPS-based, engineers can check in flexibly while remaining accurate.
To ensure the validity of attendance data, Siska uses a combination of photo and map features. This data transparency helps management evaluate and enforce work discipline objectively for all employees.
"To make sure, we just use photos. Some people diligently take selfies, and on the map it shows they have arrived at the office," she explained.
3 Ways HR Management Became Easier from the Company's Perspective
For an admin who handles various operational matters alone, ease of use in an application is essential. After the company used HRIS, Siska acknowledged several ways HR management became easier.
Digitalized Administration
PT Sunwa Technos Indonesia experienced configuration issues at the beginning of use, especially around leave requests. Office employees were already able to submit leave requests, but the engineer team was still facing obstacles. This was resolved after they understood the approval line settings in the system.
Fast Response from the Customer Service Team
When technical issues occurred, such as employees occasionally having difficulty filling in attendance, the fast response from the customer service (CS) team became a real help. "Sometimes employees cannot fill in attendance, then they contact the CS team. So far, even until now, it is still okay and fine," she added.
Shift Work System Settings
As a company that continues to grow, PT Sunwa Technos Indonesia plans to optimize the employee attendance feature to manage its shift work system. This is because the company has two offices with different work systems, so it also needs multi-location settings. In this way, engineer attendance at location A or location B can be adjusted precisely based on the radius set by the admin.
The company migrated from a less documented attendance recording process to a digital format where employee data is stored properly. The company considers Peoplyee HRIS to have comparative functionality equal to the system they used before, especially for employee attendance recording through medical reimbursement management.
"I have used Peoplyee HRIS, and it makes things easier for me from every direction. As a user, a work process that can be digitalized is highly recommended," Siska added.
For PT Sunwa Technos Indonesia, digitalization is no longer just a trend, but an operational need to create work efficiency. This positive experience means the company does not hesitate to recommend Peoplyee HRIS to business colleagues.
